MARKETPLACE • INFORMATION • RESPONSIBILITY

Important Information About Using Omnity Center

This Disclaimer explains the nature of information, products, seller listings, third-party services and marketplace operations available through Omnity Center. Please read it together with our Terms & Conditions and other applicable policies.

Omnity Center is a multi-vendor online marketplace.

Products available through the platform may be offered by independent sellers. While Omnity Center works to maintain a reliable marketplace, certain product information, availability and seller-provided details originate from the respective marketplace sellers.

01

General Information

Information provided on Omnity Center is intended to support customers in browsing, comparing and purchasing products and accessing marketplace services.

We make reasonable efforts to keep platform information useful and current. However, information may occasionally contain errors, omissions or outdated details.

02

Independent Marketplace Sellers

Omnity Center may facilitate transactions between customers and independent sellers operating through the marketplace.

  • Sellers are responsible for the products they list and supply.
  • Sellers are responsible for providing appropriate product information.
  • Product quality, authenticity and conformity remain subject to applicable seller responsibilities and law.
  • Seller fulfilment may affect availability and dispatch timelines.
03

Product Information & Descriptions

Product names, descriptions, specifications, dimensions, compatibility information, materials and other details may be supplied by sellers, manufacturers or other relevant sources.

  • Reasonable efforts are made to display product information accurately.
  • Minor errors or differences may occasionally occur.
  • Manufacturers may update specifications, packaging or product design.
  • Customers should review important specifications before placing an order.
  • Where compatibility is important, customers should verify the relevant model, size or technical requirement.
If a delivered product materially differs from the confirmed order, applicable Return & Refund Policy conditions may apply.
04

Product Images & Colours

Product images are intended to provide a visual representation of the listed product.

  • Actual colours may vary slightly because of screen settings.
  • Lighting and photography may affect product appearance.
  • Packaging may change because of manufacturer updates.
  • Minor visual differences may occur between production batches.
05

Prices & Availability

Product prices, discounts, offers and availability may change as marketplace conditions, seller inventory and promotions change.

  • A listed product may become unavailable before fulfilment.
  • Promotional prices may apply only during the stated promotional period.
  • Pricing or listing errors may occasionally occur.
  • Availability may vary between sellers or delivery locations.
06

Order Acceptance

Submission of an order does not necessarily guarantee fulfilment in every circumstance.

Orders may be affected by product availability, payment verification, seller fulfilment, delivery serviceability, incorrect pricing or suspected fraudulent activity.

07

Delivery & Logistics

Delivery estimates are provided for customer convenience and may depend on seller dispatch, customer location and logistics operations.

  • Courier or delivery partner operations may affect delivery time.
  • Weather, transport disruption or public holidays may cause delays.
  • Incorrect customer address information may cause failed delivery.
  • Multi-vendor orders may arrive in separate shipments.
Detailed delivery conditions are governed by the applicable Shipping Policy.
08

Third-Party Logistics Providers

Omnity Center may use independent courier, delivery or logistics providers to fulfil marketplace orders.

Their service availability, tracking systems, delivery schedules and operational procedures may be subject to their own systems and service conditions.

09

Payments & Financial Services

Online payments may be processed using independent payment gateways, banks, card networks, UPI providers or other authorized financial service providers.

  • Payment authorization depends on the relevant payment provider.
  • Bank or gateway technical issues may cause failed or delayed transactions.
  • Refund credit timing may depend on the customer's bank or payment provider.
10

External Links & Services

The platform may contain links or integrations connecting users to external websites, payment services, logistics providers or other third-party services.

Omnity Center does not control every aspect of independently operated third-party websites or services. Customers should review applicable third-party terms and privacy practices where relevant.

11

Customer Reviews & User Content

Reviews, ratings, comments or other user-generated content may represent the individual experience or opinion of the person who submitted that content.

Customer reviews should not automatically be treated as a guarantee that every customer will have the same experience with a product.
12

Product Use

Customers are responsible for using purchased products according to applicable instructions, warnings, manufacturer guidance and intended use.

  • Read relevant product instructions before use.
  • Observe manufacturer warnings and safety information.
  • Do not intentionally misuse products.
  • Use appropriate professional assistance where a product requires specialized installation or handling.
13

Manufacturer Warranty

Certain products may include a manufacturer or seller warranty. Warranty availability and conditions may vary by product.

Where a third-party manufacturer provides the warranty, warranty service may be subject to that manufacturer's applicable terms, exclusions and service process.

14

Website Availability

Omnity Center aims to maintain reliable platform availability, but uninterrupted access cannot be guaranteed at all times.

  • Scheduled or emergency maintenance may occur.
  • Server, hosting or network interruptions may affect access.
  • Third-party service outages may affect certain functions.
  • Technical errors may temporarily affect checkout, tracking or account features.
15

Limitation of Liability

To the extent permitted by applicable law, Omnity Center will not be responsible for indirect, incidental or consequential losses arising solely from circumstances outside its reasonable control.

Such circumstances may include third-party service interruption, courier disruption, external network failure, natural events or other circumstances that cannot reasonably be prevented by the marketplace.

Nothing in this Disclaimer is intended to exclude or limit any customer right or liability that cannot lawfully be excluded or limited under applicable law.
16

No Professional Advice

General information displayed on the platform should not be considered legal, financial, medical or other professional advice.

Where professional advice is required, users should consult an appropriately qualified professional.

17

Security & External Risks

Reasonable measures may be used to maintain platform security. However, users should also take appropriate precautions when accessing online services.

  • Keep account credentials confidential.
  • Do not disclose OTPs, PINs or banking passwords.
  • Avoid suspicious links claiming to represent Omnity Center.
  • Report suspected fraudulent communications to support.
18

Policy & Information Changes

Omnity Center may update platform information, marketplace functionality, policies or this Disclaimer when business, operational, regulatory or service requirements change.

The current version published on the website will apply subject to applicable law.

19

Applicable Policies

This Disclaimer should be read together with other applicable Omnity Center policies, including:

  • Terms & Conditions.
  • Privacy Policy.
  • Return & Refund Policy.
  • Shipping Policy.
  • Payment Policy.
  • Cancellation Policy.
20

Questions & Clarifications

If you believe marketplace information is incorrect, misleading or requires clarification, please contact Omnity Center support.

Providing the relevant product, seller, order or page details will help us review the matter more effectively.

Customer Support

Need clarification?

Contact Omnity Center if you have a question about marketplace information, a product listing, seller information or any part of this Disclaimer.

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